Core Values

At Active Health, we are driven by the purpose of helping people to live life to the fullest, staying active and living pain-free.

Thank you for choosing Active Health to support you on your journey.

Our Core Purpose

We Help People stay Active and Pain Free to live life to the fullest.

Our Core Values

Build Trust & Relationships

We always do what we say we will do
We are friendly and make positive first impressions
We always communicate in clear and concise and honest ways
We are generous with our time to help others
We make people smile with our personal and understanding approach

Person First, Patient Second

We are interested in helping the person, not just the condition.

Personal and Professional Growth

We embrace and drive change
We always search for new ways to help our clients and team members
We enjoy being challenged and commit to lifelong learning
We always ask “what can I do next?”

Be a Positive Force

We are always prepared to ‘give it a go’
We always look for solutions
We WOW people whenever possible
We are nimble, flexible and easy going

“People don’t care how much you know, until they know how much you care”

Theodore Roosevelt

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Renata Fitzpatrick

I went to see a podiatrist for a free assessment appointment and the person - Caroline was her name - was thorough, patient, kind, and even wrote a letter to my GP suggesting a blood test. She also sent me exercises to do for my feet, and recommended I see a specialist. She went far beyond my expectations. The receptionist was very nice as well and contacted me before and after the appointment - excellent place to go.

Ruth Bromley

I have had a series of appointments at Active Health with Lucy and it has been a great experience. Not only has my pain gone but the treatment I received from walking in until leaving was really positive with friendly, helpful staff and top physio treatment. Thank you!

My Fabulous Fitness

I have suffered with post-concussion syndrome and whiplash symptoms for a year. I went to see David and he has reduced my symptoms massively within a month and I’m now back to exercising as normal. My neck pain is also gone. Magic

Sandra Campbell

I was extremely happy with my treatment at Active health and will be recommending it to my friends. I was always treated professionally and everyone was very friendly.

Julie McCusker

The team at Active Health are friendly and professional and the Bangor clinic is smart and welcoming. Claire was fantastic at getting to the root of my ongoing shoulder pain and I feel confident that our treatment plan will give me the relief and results I need. I would highly recommend Active Health.

Ralph Richards

I can not recommend the physiotherapy enough. Tom has been superb with me. On my first appointment I could barely walk, after 8 sessions I have a much greater range of movement. Great people, great personalities and truly professional. Thank you all so much. Kindest regards.. Ralph.

Paul Clarke

This was my third time to call upon Active Health’s excellent services over some 10 years and once again I have nothing but praise for all of the staff, whose professionalism is evident in every aspect of the practice. Rachel’s authoritative assessment and Lucy’s skilful treatment with targeted exercises gave great confidence as well as producing significant results, helping me to live more comfortably with arthritis in the neck. If all physiotherapy was like this, waiting lists would be a thing of the past! I would like to have awarded you 4.9 stars had that been possible, my only tiny quibble being that the consulting/treatment rooms have fairly thin walls and so are maybe not as private as they might be. However, I would have no hesitation in recommending Active Health to others (and indeed already have on several occasions) so thank you again.

Deborah Lyness

I have just concluded 8 months of physio with Lucy after a horse riding accident in April 2022 resulted in a fairly serious talus break as well as significant knee damage. With Lucy's expertise and positivity I have progressed from 2 crutches (Sept 22) to one (Nov 22) to none, having been previously told from a completely separate health care source that my progress at Sept 2022 might be as good as it would get! Thank you Lucy, for your, quite literally, life changing work to get me moving - and believing there were and still are gains to be made! Also to the wider team and Charlotte in particular, thank you for such a friendly and highly professional experience.

Paul McCormack

Tom my physiotherapist worker wonders on my knee pain , could not thank him enought and I'm now off all my morphing pain killer. thank you Tom for your wonderful skill and therapy

Elaine B

Had a podiatry appointment with Matthew today. I would highly recommend.